Careers

Consider a career at Norwich Pharma Services

Norwich believes that in order to produce the highest quality pharmaceutical products, our diverse staff should possess exceptional skills, including leadership, flexibility, commitment and technical expertise. Talent is key—and so is teamwork.

Our employees work in team environments where customer focus, passion and innovation are a way of life. Teams are responsible for achieving production timelines, meeting performance goals and maintaining the consistently high standards of quality for which we are known. As a Norwich employee, you’ll work as an integral part of a business team.

We welcome job candidates who possess strong skills, a commitment to excellence and a desire to contribute to our vital, growing organization.

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Supply Chain SR Buyer - Active Pharmaceutical Ingredients

SUMMARY OF POSITION

 

This position leads and oversees the Active Pharmaceutical Ingredient (API) procurement for the Purchasing Department, and has the responsibility to ensure supplier sourcing, competitive bidding, and price negotiations are conducted in a fair and professional manner, without conflict of interest, while ensuring on-time delivery of quality goods at the best price.  This role requires travel.

 

ORGANIZATION STRUCTURE

 

The Senior Buyer, API reports directly to the Purchasing Manager, Supply Chain. This position is a member of the Global Sourcing working group.

 

RESPONSIBILITIES

 

Primary responsibilities of this role include the following:

 

1.   System Oversight

  1. Source API’s, Raw Materials and Packaging Components.
  2. Comply with all department and company procedures.
  3. Manages material pricing with material vendors.
  4. Provide effective department services to all levels of the organization.
  5. Coordinates change control process with vendor and NPI QA Standards.
  6. Creates material master data, contract/source list initiation and provide supplier pricing to Finance for updates in SAP.
  7. Conduit between material vendors and NPI QA Standards for new and revised specifications.
  8. Conduit between material vendors and NPI QA Standards for vendor complaints.

 

  1. Inventory and Cost Management
    1. Manages procurement of excess inventory to minimize carrying costs through effective safety stock levels.
    2. Prepare, manage and maintain supplier contacts for API purchases.
    3. Review and negotiate supplier pricing, terms, lead times and economic order quantities.
    4. SAP Requirements

a.   Maintain supplier master data.

b.   Create API purchase orders and expedite as required.

c.   Execute Open Order Report and follow-up with suppliers to ensure on time deliveries.

d.   Perform purchase order change order process as required.

e.   Monitor and resolve blocked invoices in coordination with Finance.

f.    Provide back-up for purchasing Raw Materials and Packaging Components.

4.   Reporting

a.   Cost savings tracking and reporting.

b.   Provide API, Raw Material and Packaging Component Suppliers forecasts as required.

QUALIFICATIONS

 

Education: BS/BA in Business or Supply Chain or work related experience.

Experience: 5+ years of business or work related experience, preferably in a Pharmaceutical Procurement role.

 

  • The individual must have experience withSAP/MRP or equivalent and have experience with Microsoft Office. 
  • Individual must take ownership and demonstrate flexibility by being able to lead people and processes, work independently or in a team environment, prioritize responsibilities and manage multiple tasks. 
  • This position requires working effectively with others and good communication skills (both verbal and written), in order to support internal purchasing requests and work effectively with external suppliers to negotiate best price and ensure accurate and on-time deliveries.
  • The individual must have experience negotiating.
  • An individual with a Purchasing Certification is preferred.

 

GMP DECISION-MAKING AUTHORITY

 

  • Review and comply with SOPs, Safe Practices and Safety Training documents.
  • Analyze API requirements and provide recommendations to the Logistics Managers regarding MOQ/EOQ quantities.

Operations Manager - Pharma Industry

SUMMARY OF POSITION

 

The Operations Manager provides guidance and direction to Line Managers (direct reports) and senior level professionals involved in process activities or production operations for the successful manufacture/packaging of commercial or clinical products. 

  • Ensures compliance with SOPs, cGMPs, safety and company policies.  Leads or oversees investigations and continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma, to improve quality, cost, safety and cycle time. 
  • Organizes the group to deal with assignments, and plans, schedules, and coordinates efforts and activities to assure completion of assigned objectives within the specified time frame and allocated resources. 
  • Oversees Projects/investigations, direct collaboration with other functional groups, and works with staff to resolve complex technical problems. 
  • Oversees and Provides input to Director Operations with regard to departmental budgetary decisions, long and short term planning, and staffing levels.

 

ORGANIZATION STRUCTURE

 

The Operations Manager reports directly to the Director of Technical Operations/Vice President Operations.  Line Managers (Make & Pack) directly report to the Operations Manager. 

 

RESPONSIBILITIES

 

Primary responsibilities of this role include the following:

 

  1. Leadership
    1. Planning short and long term goals with business plans and staffing.
    2. Set priorities and direction consistent with the Business Plan and Quality Policy.
    3. Manage staff involved with all production processes in compliance with all regulatory requirements, cGMPs, company policies, procedures and goals.
    4. Enforce high Operational standards (Quality, cGMPs, Safety, OSHA, DEA).
    5. Identify and provide action plans for the removal of barriers to effectively execute the business plan. 
    6. Set standards and continuously monitor performance.  Implement action plans for improving standards.
    7. Prioritize goals and create strategies to increase internal and external value.
    8. Oversees operating metrics and scorecards to measure and continuously improve team performance.
    9. Interface effectively with all Management, Quality, R&D, Technical Services Maintenance, Supply Chain, Customers, Contractors, Visitors, and Auditors.
  2. Safety
    1. Ensure the safety of staff by practicing and enforcing safe practices.
    2. Partner with Safety, Technology, Maintenance and Quality to investigate safety incidents to determine root cause and implement CAPAs to eliminate future incidents.
    3. Utilize tools like LEAN methodologies to improve work processes and reduce safety incidents.
    4. Audit and enforce housekeeping, cGMP, and safety practices.

 

 

  1. Quality
    1. Partner with Quality and Technology to investigate manufacturing/packaging incidents applying tools such as CAPA to eliminate root cause.
    2. Utilize tools like LEAN and Six Sigma or other quality methodologies to improve processes and customer value.
    3. Ensure assigned CAPA’s eliminate root causes and are completed on time.
    4. Ensure operations are in compliance with regulatory agency standards.
    5. Audit and enforce housekeeping, cGMP, and safety practices.
    6. Support agency, customer and intended quality audits when required.
  2. Training & Talent Management
    1. Guide, monitor and develop team to foster continuous improvement.  Set realistic objectives and clearly assign roles responsibility for tasks and decisions.
    2. Participate in the recruitment, selection, promotion and management of staff in the organization.
    3. Effectively manage employee performance.
    4. Actively support staff in successful planning and implementation of individual development plans in current and/or future goals.
    5. Ensure required training is carried out and in line with Operations’ needs.
  3. Labor Relations
    1. Support the Union Contract.
    2. Resolve Labor Relations issues in a timely and professional manner.
    3. Display and support a positive relationship with the Union Leadership.

 

QUALIFICATIONS

 

  • BS in a technical discipline or an AS degree with equivalent technical experience.
  • Minimum 5 years of pharmaceutical production leadership
  • Demonstrated leadership experience, including successful track record of completing deliverables on schedule and on budget. 
  • Demonstrated experience in managing people. 
  • Proven ability to set standards, hold others accountable, build organizational capability and set strategy to deliver business objectives.
  • Excellent written and verbal communication.
  • Can effectively prioritize work assignments and meet commitments and deadlines.

 

GMP DECISION-MAKING AUTHORITY

 

  1. Review and approve documents as required; i.e., deviation reports, purchase requisitions, new and revised batch record formulations, etc.
  2. Determine required technical training and champion resources which deliver against specific training plans.

2nd Shift - Line Manager

SUMMARY OF POSITION

 

The Line Manager provides day to day leadership and resources to assure proper practices for safety, quality and training are followed during the production process.

 

ORGANIZATION STRUCTURE

 

The Line Manager reports to the Value Stream Manager Manufacturing and Packaging. Union personnel assigned to the production department are direct reports to the Manufacturing Line Manager.

 

RESPONSIBILITIES

 

Primary responsibilities of this role include the following:

 

  1. Leadership
    1. Communicate short and long term plans and goals with Union staff

                  i.    Act as the key resource for staff members to achieve all plans and goals

  1. Track staff attendance and administer corrective action
  2. Enforce high Operational standards (cGMPs, Safety, OSHA, DEA, Delivery, Cost)
  3. Identify and voice the removal of barriers to effectively execute the business plan 
  4. Provide coaching and continuously monitor performance as well as provide feedback
  5. Manage performance reviews and citizenship assessment for staff
  6. Develops and implements initiatives to improve safety, quality, productivity and to reduce costs
  7. Safety
    1. Ensure the safety of staff by practicing and enforcing safe practices and procedures
  8. Quality
    1. Manages quality/GMP results and ensures proper paperwork is complete (Deviations, CAPAs, SOPs, MCAs, etc.)
    2. Responsible for productivity improvements after tracking equipment/people deficiencies
    3. Review and audit manufacturing and packaging records and documentation
    4. Write investigation reports and work with Quality to approve
  9. Productivity
    1. Develops Operations plans and measures team performance against goals.
    2. Ensure schedule adherence is met and if issue occur create recovery plans and meet customer deliveries
  10. Training
    1. Ensure required training is carried out and in line with Operations’ needs
    2. Identifies and improves training gaps

 

QUALIFICATIONS

 

  • College Degree (Scientific/Engineering) Preferred, or High School Diploma with 5 years of progressive demonstrated pharmaceutical operations experience.   
  • Solid Dose Manufacturing Experience.
  • Demonstrates strong leadership, initiative and follow-through. 
  • Able to operate independently or as a team within a fast paced environment.
  • Proven ability to set standards holds others accountable build organizational capability and set strategy to deliver business objectives.
  • Excellent written and verbal communication.
  • Can effectively prioritize work assignments and meet deadlines.

 

GMP DECISION-MAKING AUTHORITY

 

  1. Write, review and approve documents as required; i.e., deviation reports, purchase requisitions, new and revised batch record formulations, etc.
  2. Determine required technical training and champion resources which deliver against specific training plans.

There are no available positions at this time.