Careers

Consider a career at Norwich Pharma Services

Norwich believes that in order to produce the highest quality pharmaceutical products, our diverse staff should possess exceptional skills, including leadership, flexibility, commitment and technical expertise. Talent is key—and so is teamwork.

Our employees work in team environments where customer focus, passion and innovation are a way of life. Teams are responsible for achieving production timelines, meeting performance goals and maintaining the consistently high standards of quality for which we are known. As a Norwich employee, you’ll work as an integral part of a business team.

We welcome job candidates who possess strong skills, a commitment to excellence and a desire to contribute to our vital, growing organization.

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Current career opportunities include


Chemist I

SUMMARY OF POSITION

 

The Quality Control Chemist I / Microbiologist I:

  • Performs routine testing to assess the conformance of raw materials, finished products, and/or stability samples to predetermined product specifications.
  • Performs routine testing in conformance with approved procedures, accurately and concisely documents data, and reports results.
  • Demonstrates a basic knowledge of SOP’s and GMP regulations as related to the pharmaceutical quality control laboratory.

 

ORGANIZATION STRUCTURE

 

The Quality Control Chemist I / Microbiologist I reports into the Manager Quality Control or Team Leader Quality Control.

 

RESPONSIBILITIES

 

Primary responsibilities of this role include the following:

 

  • Safety
    • Perform job functions in a safe manner consistent with site safe practices and regulatory (e.g. – OSHA) requirements
    • Participate in weekly/monthly safety training, identify potential safety hazards and cooperate with investigations of safety related incidents
    • Compliance
      • Conduct assigned tasks in compliance with cGXP requirements, current industry standards, compendia standards, FDA expectations and internal procedures
      • Assist with laboratory investigations to ensure they are conducted in a timely manner and are completed within established target completion dates
      • Maintain required level of training needed to perform a GMP task
      • Productivity
        • Perform routine sample analysis requiring general laboratory skills such as weighing, pipetting, titration, and basic operation of laboratory instrumentation
        • Comprehend and follow approved test methods accurately in the performance of sample analysis to ensure adherence to “Right-the First Time” philosophy
        • Perform analysis with a practical understanding of the test procedure and instrument operation
        • Use available software to control instrumentation, collect data, process and calculate results, and report results
        • Perform testing to evaluate physical characteristics of raw materials and finished products
        • Work under direction provided by supervisor
        • Calculate results and assess conformance with specifications
        • Notify manager immediately of nonconforming data or unexpected occurrences
        • Organize work schedule to complete assigned tasks efficiently and on schedule
        • Maintain accurate record of analysis and perform documentation to company standards
        • Prepare test solutions, reagents, and samples used in analysis
        • Other duties as assigned

 

QUALIFICATIONS

 

  • BS in Chemistry, Biochemistry, Microbiology or Biology or related discipline
  • 0-3 years experience in a pharmaceutical QC laboratory environment
  • Understanding of cGXP requirements preferred
  • Organization, communication and interpersonal skills

 

GMP DECISION-MAKING AUTHORITY

 

Responsible for decisions related to:

  • When laboratory management must be notified to determine whether an investigation is warranted
  • Maintain required level of training needed to perform a GMP task
  • Suitability of analytical equipment/instruments for use

Process Technology Manager

SUMMARY OF POSITION

 

The Process Technology Manager provides oversight of identified specialty products and process improvements in commercial production.

 

ORGANIZATION STRUCTURE

 

The Process Technology Manager reports to the Director of Operations and Pharmaceutical Technology.

 

RESPONSIBILITIES

Product Management:

  1. Provide Technical Management for specific products and processes in operations:
    1. Manage the product production and technical requirements
    2. Work along with operations management to plan and schedule these products based on staffing, material, and machine availability
    3. Review and approve technical documentation for correctness
    4. Complete change controls to support changes and modifications
    5. Update forms as needed to insure accurate data collection
    6. Develop standards, analyze data, and recommend changes as needed
    7. Manage information database

Technical Leadership:

  1. Provide Management of process changes and second source activities for commercial manufacturing:
    1. Assemble the team and develop the plan
    2. Work with scheduling and logistics to develop the timeline
    3. Lead the team through to completion
  2.  Provide Technical Leadership for commercial operations
    1. Develop solutions and action plans to address quality and production improvements
    2. Support the development and execution of process validations
      1. Technical resource for operations management team
      2. Lead Root Cause determination investigations
      3. Lead and support troubleshooting efforts

Continuous Improvement Leadership:

  1. Manage Continuous Improvement Projects:
    1. Identify key continuous improvement opportunities in all of operations
    2. Lead continuous improvement efforts
    3. Organize improvement teams
    4. Identify value adds
    5. Track with metrics
    6. Provide training to others
    7. Ensure correct, up-to-date technical information is readily available and being used by the operating team
    8. Lead and execute design of experiments

 

QUALIFICATIONS

 

  1. BS or MS Degree in a Science/Engineering Discipline in related field plus 5-10 years pharmaceutical experience.
  2. Strong oral and written communications skills.
  3. Proficient in computer use (Word, Excel, MS Project) with ability to learn new computer applications.
  4. Ability to follow standard operating procedures to perform work function.
  5. Strong clerical aptitude, sound judgment and operates with a sense of urgency in a fast paced environment.
  6. Strong interpersonal skills.

 

GMP DECISION-MAKING AUTHORITY

 

  • Inputs to technical training and serves as resource in the development of training documentation.
  • A technical approver for production records, validation protocols and final reports.
  • Technical input to quality investigations to determine possible causes and support root cause determination efforts.

2nd Shift - Line Manager

SUMMARY OF POSITION

 

The Line Manager provides day to day leadership and resources to assure proper practices for safety, quality and training are followed during the production process.

 

ORGANIZATION STRUCTURE

 

The Line Manager reports to the Value Stream Manager Manufacturing and Packaging. Union personnel assigned to the production department are direct reports to the Manufacturing Line Manager.

 

RESPONSIBILITIES

 

Primary responsibilities of this role include the following:

 

  1. Leadership
    1. Communicate short and long term plans and goals with Union staff

                  i.    Act as the key resource for staff members to achieve all plans and goals

  1. Track staff attendance and administer corrective action
  2. Enforce high Operational standards (cGMPs, Safety, OSHA, DEA, Delivery, Cost)
  3. Identify and voice the removal of barriers to effectively execute the business plan 
  4. Provide coaching and continuously monitor performance as well as provide feedback
  5. Manage performance reviews and citizenship assessment for staff
  6. Develops and implements initiatives to improve safety, quality, productivity and to reduce costs
  7. Safety
    1. Ensure the safety of staff by practicing and enforcing safe practices and procedures
  8. Quality
    1. Manages quality/GMP results and ensures proper paperwork is complete (Deviations, CAPAs, SOPs, MCAs, etc.)
    2. Responsible for productivity improvements after tracking equipment/people deficiencies
    3. Review and audit manufacturing and packaging records and documentation
    4. Write investigation reports and work with Quality to approve
  9. Productivity
    1. Develops Operations plans and measures team performance against goals.
    2. Ensure schedule adherence is met and if issue occur create recovery plans and meet customer deliveries
  10. Training
    1. Ensure required training is carried out and in line with Operations’ needs
    2. Identifies and improves training gaps

 

QUALIFICATIONS

 

  • College Degree (Scientific/Engineering) Preferred, or High School Diploma with 5 years of progressive demonstrated pharmaceutical operations experience.   
  • Solid Dose Manufacturing Experience.
  • Demonstrates strong leadership, initiative and follow-through. 
  • Able to operate independently or as a team within a fast paced environment.
  • Proven ability to set standards holds others accountable build organizational capability and set strategy to deliver business objectives.
  • Excellent written and verbal communication.
  • Can effectively prioritize work assignments and meet deadlines.

 

GMP DECISION-MAKING AUTHORITY

 

  1. Write, review and approve documents as required; i.e., deviation reports, purchase requisitions, new and revised batch record formulations, etc.
  2. Determine required technical training and champion resources which deliver against specific training plans.

There are no available positions at this time.